These Terms and Conditions govern the tax relationship between TaxRouteForge and our clients. They form an integral part of all contracts regarding our tax and business tax consulting services, consultation offerings, and certification services. By enrolling in or using our services, the client fully accepts these Terms and Conditions and commits to honoring the tax standards they represent.
A tax contract with TaxRouteForge is formed either through mutual signing of a written agreement or through our written confirmation of a client's enrollment. The exact scope of services, tax objectives, timeframe, and investment are defined in individual contracts or enrollment confirmations. Changes or additions require written form and mutual agreement.
Our tax service offerings include but are not limited to:
Our tax investment fees are stated in Canadian Dollars (CAD) and are subject to applicable taxes. For extended services, we reserve the right to issue monthly payment plans. Unless otherwise agreed, the following payment terms apply:
TaxRouteForge is committed to honoring the professional nature of our tax work. Our refund policy reflects our understanding that tax services are a significant investment in one's business future:
All refund requests must be submitted in writing to info@taxrouteforge.com. Refunds will be processed within 10 business days and issued using the original payment method. We honor the trust placed in us and handle all refund requests with care and professionalism.
Agreed tax sessions are professional appointments. For cancellations or rescheduling by the client, the following guidelines apply:
In exceptional circumstances (such as serious illness with documentation), we strive for accommodating solutions. TaxRouteForge reserves the right to reschedule sessions for important reasons. In this case, the client will not incur any costs.
The success of our accounting work depends significantly on the client's commitment and engagement. The client therefore commits to:
TaxRouteForge is committed to the highest level of confidentiality regarding all client information and business details. This business trust applies beyond the termination of our relationship. We treat all client and session information with the deepest respect and do not share it with third parties without express consent. The collection and processing of personal data takes place in accordance with our Privacy Policy and applicable data protection regulations.
All tax materials, concepts, methodologies, and other service products created by TaxRouteForge are protected by copyright and held as tax intellectual property. The client receives a non-exclusive, non-transferable right to use them for business development. Sharing with others or commercial use beyond the agreed scope is not permitted without our express written consent. TaxRouteForge reserves the right to use developed methods and concepts in anonymized form for other clients as well.
TaxRouteForge is honored to share client testimonials and business success stories unless the client expressly requests privacy. The use of photos or detailed business stories for marketing purposes, however, always requires the express consent of the client. At the client's request, specific confidentiality agreements can be made to regulate this point in more detail.
TaxRouteForge provides business guidance and tax services with the utmost care and to the best of our knowledge and tax expertise. However, we do not guarantee the achievement of specific business outcomes, as business development is a complex journey. Our liability is limited to intent and gross negligence and is limited in amount to the agreed fee. Liability for slight negligence, indirect outcomes, or business journey variations is excluded.
For ongoing tax relationships, the term and notice period are based on the individual tax agreements. Unless otherwise agreed, a notice period of 30 days with respect and professionalism applies. Both parties reserve the right to complete the relationship for important business reasons. Completion requires written form and mutual respect.
Should individual provisions of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. An effective provision that comes closest to the tax purpose of the invalid provision shall replace the invalid provision. Changes or additions to these Terms and Conditions must be in writing. Canadian law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Toronto, Ontario, insofar as legally permissible.